Fireflies AI is an AI meeting assistant that joins video calls (Zoom, Google Meet, Teams, Webex) as a bot participant, records, transcribes, and summarises meetings automatically. After each call, it generates searchable transcripts, AI-written summaries, action item lists, and sentiment analysis — and syncs everything to your CRM, Notion, Slack, or project management tool.
Pricing: Free (limited transcription credits, 800-minute storage), Pro ($18/month, unlimited transcription, unlimited storage, integrations, summary generation), Business ($29/month, video recording, custom vocabulary, priority support), Enterprise (custom, SSO, advanced security).
Fireflies' main differentiator is breadth of integrations — it connects to HubSpot, Salesforce, Asana, Slack, Notion, Zapier, and dozens of other tools, meaning meeting insights automatically flow into existing workflows. The AI Search feature lets you ask questions across all your past meeting transcripts.
For sales teams tracking deal conversations, customer success teams reviewing support calls, and distributed remote teams managing meeting overload, Fireflies reduces the burden of manual note-taking and follow-up significantly. The main friction is that participants need to accept the bot joining the call, which can feel intrusive in certain contexts.
